Friendly Metro Taipei Application

Friendly Metro Taipei is an application , engaging into build a friendly environment for disabilities. It is a social design project, collaborating with a group of wheel chair users. The project aims to force authority to value the right of the disability and to improve the facilities and visual identity system.

The idea is clear to create an application for people who has disadvantage of moving in the metro, such as the wheelchair user and the older. Through participant observation, the consumer journey map is used to discover the emotions and the reasons behind these. In the stage of prototyping, the information are constructed by user in the real environment. The interface is well-structured through the journey.